Privacy Policy

Revolution Plumbing (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through revplumb.com, why we collect it, and how we handle it.

Information We Collect

When you submit a contact or quote request form, we collect the information you provide: name, phone number, email address (optional), the service you're requesting, and any details you choose to share about your plumbing situation. We do not collect more than what you give us.

How We Use Your Information

We use submitted information solely to respond to your request, provide a quote, schedule service, and follow up on jobs we've performed for you. We do not add you to a marketing list, sell your information, or share it with third parties for advertising purposes without your explicit consent.

Email Processing

Form submissions are delivered to us via Resend, a transactional email provider. Resend processes the form data only to deliver the email and does not use it for any other purpose. See Resend's privacy practices on their website for more detail.

Analytics

We may use Google Analytics and Microsoft Clarity to understand how visitors use our site (pages viewed, clicks, time on page, session recordings). Clarity records anonymized session activity to help us improve the site. We configure these tools to mask sensitive form input where the platforms support it; we never use the data for advertising or sell it to third parties. You can block analytics with standard browser privacy settings or extensions.

Cookies

Our site may use cookies for analytics and to remember basic preferences. You can disable cookies in your browser settings without affecting your ability to request service.

Data Retention & Deletion

We retain contact records as long as needed to service your account, satisfy invoicing and warranty obligations, and comply with legal requirements. To request deletion of your personal information from our records, email dhapiuk@revplumb.com with the request.

Your Choices

You can opt out of any future contact by replying to an email we send you, or by calling us directly. We do not engage in unsolicited marketing.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The “last updated” date above reflects the most recent revision.

Contact

Questions about this privacy policy? Email dhapiuk@revplumb.com or use the contact form.